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Known Issues

  • FCP 10.1.4 crashes when opening project

    We've had some customers report that FCP 10.1.4 is crashing when opening a project containing DH_BoxX, DH_CounterX, DH_ReincarnationX or DH_SubtitleX. While not happening to everyone, it appears to be specific to the 10.1.4 release. While we await Apple to release the next version, the temporary fix is to downgrade to an earlier version of the plug-in which we can supply on request. Please contact us if you're affected.

  • Why is Digital Heaven License Manager crashing on OS X 10.10 Yosemite?

    Version 2.1 (or earlier) of Digital Heaven License Manager is not compatible with OS X 10.10 Yosemite. This is fixed in version 2.2 which can be downloaded here

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